Help

Sometimes not everything goes to plan, on this page we are covering the most common issues when using a Hot Tub. If you can't find the resolution to your problem please reach out either through Facebook or on the number provided.

The lazy spa pump is incredibly user friendly our team will set up the pump for you and give you instruction on how to use it, please leave the pump on during the entire hire period to get the best use out of the hot tub.

  • Ensure the pump is on, this is the big green power button
  • The lazy spa pump automatically locks its self after 5 minute, just press and hold the lock button to access the functions 
  • Adjust the temperature of the spa by pressing the up and down buttons the spa should not exceed 40c, 40c is the optimal temperature but for younger children please drop to around 35c
  • Please leave the heat and filter button alone during the hire ensure the are both on if the heat turns green it means the temperature is at its desired level.
  • For bubbles please press the bubble button

Your safety is our priority, all the equipment we provide have RCD protection and are all IP rated 12v

If you have no power please check the lights on the RCD press the reset button if required as shown in the video

Ensure that a fuse has not been tripped on your main electric board 

Ensure you have pressed the ON button on the pump